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New book Breaking Law warns on the perils of supermarkets

This warning is made by Stephen Gold, just retired as a judge and former lawyer to the Kray Twins, in his new book Breaking Law. He says that we are paying shops a fortune over the odds because of misleading pricing. On top of that, the decline of free plastic bags and the trend for not taking a receipt could lead to both more shoplifting

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PayingTooMuch.com reveals Age UK might be overcharging for travel insurance

Travel insurance from Age UK is nearly double the cost of a comparable policy from PayingTooMuch.com, potentially leaving customers feeling ripped off and perhaps even putting them off going on holiday.

A two week single-trip policy for a 78 year old male, with pre-existing medical conditions*, to the Canary Islands was £158.16 from Age UK, whereas the same level of cover from PayingTooMuch.com was £79.94.

If you

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The Phone Co-op wins UK Social Enterprise Awards

The Phone Co-op, based in Chipping Norton and Manchester, has won the Best Consumer Facing award at the UK Social Enterprise Awards.

The national competition recognises excellence and outstanding achievements by social enterprises – businesses that reinvest their profits for good, benefitting people and planet. The UK now has more than 70,000 social enterprises, contributing more than £24 billion to the economy each year.

The Phone Co-op

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Study reveals how tennis club membership differs depending on part of UK

Wimbledon is upon us and has already inspired many to get back on the court and improve their tennis skills.

How much does it cost to play tennis in the UK?
A new study reveals that the price of an annual membership varies greatly depending in which part of the country you swing your racket.


Annual Tennis club Membership: average costs

London – GBP 241.50
Scotland – GBP 222.90
Bristol –

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Building & Engineering Services Association and bogus gas installers

According to the Health and Safety Executive (HSE), on average there are three successful prosecutions every week against bogus gas installers carrying out gas work in homes when they are not qualified to do so.  Gas Safe – the gas safety watchdog body – estimate that over 250,000 such jobs are undertaken each year and 90% of these are not completed to the required

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New Research on Duty Free vs. Online Shopping

After decades enjoying the reputation of offering consumers the best prices on everything from cosmetics and accessories to technology, the air travel retail sector is now facing stiff competition.

A new study reveals that online shopping has triggered a shift in power to the consumer over the last 15 years, particularly when it comes to finding low prices.

The research found that:

– Cosmetics and Technology can be

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98% of British Adults Unaware of Basic Consumer Rights

New study from Teleplan finds concerning indicators that UK citizens could be missing out on rights afforded to all EU residents

To mark World Consumer Rights Day on March 15, a survey from Teleplan, one of the top global integrated end-to-end aftermarket service solution providers, found that a staggering 49.4 million UK adults aren’t aware of their basic consumer rights to return, refund or

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Angry Consumers Have More Power Than Ever Thanks to the Internet


One disgruntled banking customer is proving to the corporate world just how much the hands of power can change, thanks to modern technology.  After being mis-sold PPI by one of the world’s biggest banks, Christopher George took matters into his own hands by setting up a website in their full name domain , and making a mockery of the international banking corporation.  The registered domain

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Switching to Energy-Efficient Light Bulbs Could Save The UK £1bn a Year

Pioneering UK lighting retailer BLT Direct is emphasising the fact that Britain could save £1bn in energy bills every year simply by switching to energy-efficient light bulbs – the equivalent of £50 per household, per year. The experts in energy-saving lighting solutions are calling on homeowners to revamp their home with advanced light bulbs that could save around 5 million tonnes of carbon dioxide annually.


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Consumer credit rules are changing. For the better.

Benefiting consumers and genuine lenders

On the 1st April 2014 the Financial Conduct Authority (FCA) took over the regulation of consumer credit from the Office of Fair Trading and is bringing in tough new rules for the market. Affecting approximately 50,000 firms, the new regulations will help the FCA to protect consumers and give them stronger powers to clamp down on poor practice.

With the UK’s consumer

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