Businesses in all sectors have seen numerous innovations brought in that are designed to help take them to the next level, leaving their competitors in their wake and becoming leaders in their industry. This has meant that they’ve had to embrace the various new forms of technology and the dozens of devices brought in to help them achieve their goals.
With each new release, people flock to their nearest retailers and hit the websites to get their hands on new smartphones such as the BlackBerry. All of the latest features and styling really appeal to consumers, satisfying their demand for the latest and greatest” as well as the most stylish devices. It’s just like being back in the playground at school where people always wanted to have the latest gadgets before anyone else.
In a business sense, these devices have helped people to develop their multi-tasking skills to such an extent that tasks are expected to be completed more efficiently, and to a higher standard before, but this does have a number of consequences for both the business and the employee.
One example is that employees just aren’t able to “switch off” and forget about work for a few hours once they get home. With many businesses bringing BYOD – bring your own device – policies into the workplace, it’s expected that staff members will be picking up and responding to work-related emails even when they’re not in the office, and that they will be expected to finish off any projects they were working on before clocking out for the day.
Inside the office, staff members are being faced with a slightly different challenge in that they’re having to adapt their methods to accommodate the new technologies and processes. For instance, a member of staff who has been working in that particular office using a traditional desktop PC powered by a Windows operating system, will take time to learn how to use an Apple Mac and the associated operating system which could mean a significant period of downtime while they learn. This will only be a short-term problem, but the business will have to budget for this time lost.
There is no doubt that mobility is becoming increasingly important for all businesses in all sectors, with the line “business never sleeps” more apt than ever. It’s no longer the case that people have a 9 to 5 job, because those that stop at 5pm lose out – especially in the global marketplace – where other companies, able to compete for contracts with customers and clients around the world – are still out there responding to emails, queries and interacting on social media.
So, to answer the title of this article… In many cases, the modern devices are genuinely benefitting businesses by allowing them to use all of the latest systems and functions to do their jobs more effectively and more efficiently, helping them to increase productivity without compromising on quality. In a personal sense, however, it is hampering people’s lives because the expectations have changed. No longer do they only work while in the office, switching off at night and looking after their families, and bosses are expecting them to keep working, even if they don’t say so verbally or in their contracts. It’s a case of going “above and beyond” and people who are desperate to achieve in their field through promotions and rewards will do this, whatever it takes.