Tips for finding a handyman

In an ideal world we would all have someone in our family who is an expert plumber, electrician or general overall Mr. Fix it, who is always there to sort out those small repair jobs around the house.   Unfortunately, this often isn’t the case and instead we have to rely on skilled handymen to do […]

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Fraudulent insurance claims are costing us all

Insurers have claimed that approximately £5.2million of fraudulent claims go undetected every day. This is a shockingly high 24% increase compared with research carried out two years ago. Insurance fraud has soared to an estimated £1.9billion a year in the UK, causing a knock-on effect in the form of rises in insurance premiums. This year […]

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Welsh council reacts to fake Welsh foods

A council from Wales has committed to continue prosecuting producers that do not label their food correctly in an effort to increase consumer confidence in their food choices after two cases hit the news that involved eggs. The Carmarthenshire council has issued a warning to all food producers after prosecutions progressed regarding eggs that were […]

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Legal Services Bill lumbers along

Consumer groups should be welcoming the passage of the Legal Services Bill first stage because it has been three years since a complaint was first launched by Which? and following the complaint has been a large level of contention and drama. Those who have been watching the Bill can contest that there is still plenty […]

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ID fraud on the increase

New figures show that the number of people who are victims of identity fraud has increased by about 20% during the first part of 2010, when compared to the first three months of 2009.  In fact, during the first three months of 2010 almost 27,000 people fell victim to a fraudulent activity. Out of these […]

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Which? Calls for car electronic stability controls

In a recent road safety test conducted in Germany by the motoring group ADAC, the Citroen Nemo flunked the “moose” test (also called the “elk” test).  The test is designed to demonstrate a vehicle’s ability to manoeuvre safely in tight turns at motorway speeds. While two similar vehicles, a Fiat and a Peugeot, survived the […]

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Banks pathetic customer satisfaction scores

It is an odd coincidence that the four worst banks for customer service also happen to be the four that our owned by the taxpayers through the huge banking bailout that followed the credit crisis. Halifax and Bank of Scotland, and Lloyds TSB apparently offered the poorest customer service despite the massive £21 billion that […]

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Ryanair agrees to pay for delays

It appears that the European laws governing airlines and their management will be upheld at least for the time being.  Michael O’Leary, CEO of Ryanair, has done a dramatic turnaround from stating that the airline would only be responsible for the cost of cancelled tickets to agreeing to pay “reasonable receipted expenses”.  T The expenses […]

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Appeal against tobacco price fixing fines

Four companies have noted that they will appeal to the Office of Fair Trading against a price fixing finding that resulted in a total fine of £225m. The OFT ruled this week that the two biggest cigarette manufacturers in the UK had unfairly arranged with retail chains and supermarkets to set prices for tobacco. Imperial […]

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